Lenovo ThinkServer Storage SA120 User Manual download pdf (Page 72)

Note:ThefollowingstepsarebasedonthescenariothatSecureCRTisstarted.Ifyouareusinga

differentserial-connectorconﬁgurationprogram,theprocedureissimilar.

3.Onthemenubar,clickFile➙QuickConnect.TheQuickConnectwindowisdisplayed.

4.ConﬁguretheDB9serialconnectorasthefollowing:

Protocol:Serial

Port:COMx(xreferstotheserialnumberoftheDB9serialconnector)

Baudrate:115200

Databits:8

Parity:none

Stopbits:1

5.CleartheRTS/CTScheckbox,andthenclickConnect.Thestoragearrayisconnectedtothecomputer.

6.Enterlenovointhemainwindow.TheSerialDebugMenuisdisplayed.

7.Enterthenumberthatrepresentsthemenuyouwanttoopen.Then,followtheinstructionsonthescreen.

Note:Toopenthehelpinformationsystemoftheprogram,enterh.

Basictroubleshooting

Usethebasictroubleshootinginformationtoﬁndsolutionstoproblemsthathavedeﬁnitesymptoms.

Symptom:

Theservercannotdetecttheconnectedstoragearray.

Actions:

1.EnsurethattherearI/Omodulesaresecuredtothechassisandconnectedtotheconnectorsonthe

rearofthebackplane.

2.EnsurethattheSASsignalcablesaresecurelyconnectedtothecorrectconnectorsontherearI/O

modules.

3.EnsurethattheSASsignalcablesaresecurelyconnectedtothecorrectconnectorsontheRAID

cardorHostBusAdapterinstalledintheserver.

4.Checkthepower-statusLEDonthefrontpanel.IftheLEDisnotlitingreen,dooneorallofthefollowing:

•Disconnectandreconnectthepowercords.

•Removeandreinstallthepowersupplies.

5.Connectthestoragearraytotheserveragainandcheckiftheservercandetectthestoragearray.

6.CheckthestatusLEDsontherearI/OmodulestoensurethattherearI/Omodulesareworkingnormally.

Symptom:

ThecolorofsomeLEDsonthefrontpanelindicatespotentialsystemerrors.

Actions:

1.Ensurethattheambienttemperatureiswithintherequiredrangeofthestoragearray.

2.Ifthepower-statusLEDisnotlitingreen,checkthat:

•Thepowercordisworkingcorrectly.

•Thepowersupplyisworkingnormally.Replacethepowersupplyifnecessary.

60ThinkServerStorageSA120UserGuideandHardwareMaintenanceManual

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Lenovo ThinkServer Storage SA120 User Manual Page 72