Lenovo 3797 User Manual Page 1

Installation and User GuideThinkServer RD220 Types 3797, 3798, 3779, and 3729

Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an

d. Install the SAS controller on the SAS riser card (see “Installing a SAS controller on the SAS riser card” on page 81). e.

1 Remote battery cable connector 2 Remote battery cable c. Disconnect the battery carrier cable from the battery. d. Squeeze

Installing a SAS controller battery on the remote battery tray To install a SAS controller battery on the remote battery tray, com

1 Posts 2 Battery retention clip 3 Battery 4 Battery tray 5 Post 6 Rings d. Press the posts into the rings and underne

v All hot-swap drives in the server should have the same throughput speed rating. Mixing hard disk drives with different speed r

Removing a CD-RW/DVD drive To remove the CD-RW/DVD drive, complete the following steps. 1. Read the safety information that beg

Installing a CD-RW/DVD drive To install the replacement CD-RW/DVD drive, complete the following steps. 1. Attach the drive-retenti

6. Pull the drive completely out of the bay. 7. Remove the tape drive 1 from the drive tray 2 by removing the four scre

1 Tape drive 2 Tray 3 Latch 3. Prepare the drive according to the instructions that come with the drive, setting any switc

4. Depending on which microprocessor you are removing, remove the following components, if necessary: v Microprocessor 1: PCI rise

Statement 1: DANGERElectrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do

Installing a microprocessor and heat sink Read the documentation that comes with the microprocessor to determine whether you must upd

Attention: v Do not touch the microprocessor contact; handle the microprocessor by the edges only. Contaminants on the microproces

c. If the new heat sink did not come with thermal grease, apply thermal grease on the microprocessor before you install the hea

Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22 mL) of the grease will

7. Locate the battery on the system board 1. 8. Remove the battery: a. Use one finger to push the battery horizontally

v After you replace the battery, you must reconfigure the server and reset the system date and time. v To avoid possible dange

7. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You mu

Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of th

Management program starts automatically so that you can save the new configuration settings. For more information, see Chapter 6, “C

Chapter 6. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickl

Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has

v Ethernet controller configuration For information about the Ethernet controller, see “Configuring the Gigabit Ethernet controller” o

Select this choice to view the system board identifier, the revision level or issue date of the firmware, the integrated baseboard

Select this choice to Enable or Disable devices from taking control of the boot process. The default is Disable. - Legacy Thunk

– Power-on Password Select this choice to set or change a power-on password. See “Power-on password” for more information. – Admi

If you forget the power-on password, you can regain access to the server in any of the following ways: v If an administrator pa

Attention: Before changing any switch settings or moving any jumpers, turn off the server; then, disconnect all power cords and ex

RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is

– Set protocol parameters on hard disk drivesThe integrated SAS/SATA controller with RAID capabilities supports RAID arrays. You ca

Formatting a hard disk drive Low-level formatting removes all data from the hard disk. If there is data on the disk that you want

Adapter Properties From this view, you can display and modify the properties of the SAS adapter that is currently selected. Scan Dev

Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note

Auto Configuration and Redundancy This mode automatically creates an optimal RAID 1 or RAID 5 configuration, providing data redundancy

v Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even f

v Guides you through the process of creating a response file for the unattended installation of the operating system v Enables

selected. This section describes the tasks associated with a typical Windows Server operating system installation. Each task must be

5. Click Operating system installation to download instructions to install the operating system.Enabling the Broadcom Gigabit Etherne

The following items are downloadable at http://www.lenovo.com/support: v Diagnostics programs v IMM firmware v Ethernet firmwareUsin

v LED indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors (EasyL

IBM Advanced Settings Utility program The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for mod

Installation order The order in which you install the operating system and Windows Components is critical to install ThinkServer Easy

5. Click Next to continue the wizard. 6. If prompted, insert the original Windows operating system CD. If the autorun launches

Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement

Using the remote presence capability and blue-screen capture The remote presence and blue-screen capture features are integrated funct

2. When the prompt Press F1 for UEFI Setup displays, press F1. (This prompt is displayed on the screen for only a few seconds.

126 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Chapter 7. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might

POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Hardwar

Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware

CD-RW/DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the p

Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous vol

Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the pro

Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation t

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the pr

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action co

Diagnosing problems using EasyLED Diagnostics LEDs in two locations on the server are available to help you diagnose problems that m

This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribu

Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC The power supplies are using more power than their maximum

Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their

Table 15. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their

Table 15. EasyLED panel LEDs (continued) LED Description Action PCI An error has occurred on a PCI bus or on the system board. An a

Table 15. EasyLED panel LEDs (continued) LED Description Action CPU A microprocessor has failed. 1. Make sure that the failing micro

Table 16. Power-supply LEDs Power-supply LEDs Description Action Notes AC DC Error Off Off Off No ac power to the server or a problem

150 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information a

Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. Th

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Se

Chapter 1. Introduction This Installation and User Guide is intended to use with your Lenovo® ThinkServer™ RD220 Types 3729, 3779, 37

154 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult yo

estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific

Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representation or war

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L’etiquette du système respecte la Dir

Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for sp

batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften

Japanese Voluntary Control Council for Interference (VCCI) statement Taiwanese Class A warning statement Chinese Class A warning

Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual

164 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Index Special characters, about 7 Aac power LED 23 acoustical noise emissions 11 adapterinstalling 46, 56 PCI bus, identification 56 rem

DVD driveSee CD-RW/DVD EEasyLEDLEDs 143 EasyLED diagnosticsabout 9 EasyLED Diagnosticspanel 142 EasyLED diagnostics panelcontrols and LEDs

installing (continued)SAS controller battery 86 SAS riser-card and controller assembly 78 tape drive 91 intermittent problems 131 interna

RRAID 9 RAID arraycreating 112 RAID controllerinstalling 79 removing 79 replacing 79 RAS features 12 rear viewconnectors 22 RedundantEthern

updating firmware 118 USB connector 15, 22 usingEasyStartup 114 LSI Configuration program 110 the boot manager program 109 the remote p

170 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Part Number: 46U1929 Printed in USA (1P) P/N: 46U1929

Table 1. (continued) Document Description Location Hardware Maintenance Manual This document provides diagnostic information, parts listing,

4 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Chapter 2. Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered.

6 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Chapter 3. What is included with your server The RD220 server package includes the server, rail kit and rail kit instructions, as

– Common Information Model (CIM) – Web browserv Remote presence capability and blue-screen capture IMM Premium is required to e

The ThinkServer EasyManage program helps you manage and administer your servers and clients through remote problem notification as we

running on the server and TOE is enabled, the server supports TOE operation. See the operating-system documentation for information

Table 3. Features and specifications Microprocessor: v Dual Core or Quad Core Intel® Xeon, with integrated memory controller and Quick

Software Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies th

v Parity checking on the small computer system interface (SCSI) bus and PCI buses v Power management: Compliance with Advanced C

ThinkServer RD220 Ty pes 3729 , 3779, 3797, an d 3798Installation and User Gui de

14 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Chapter 4. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the

Rack release latches: Press these latches to release the server from the rack. Operator information panel The following controls, LED

1 Operator information panel 2 Diagnostic LEDs 3 Release latch The following illustration shows the controls and LEDs on the d

There are two types of checkpoint codes: field programmable gate array (FPGA) hardware checkpoint codes and UEFI checkpoint codes. T

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See

Rear view The following illustration shows the connectors and LEDs on the rear of the server. 1 Ethernet 3 (optional) connecto

The following illustration shows the LEDs on the rear of the server: 1 Ethernet activity LED 5 Power-supply error LED (ambe

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 15

Fading on and off: The server is in a reduced-power state. To wake the server, press the power-control button or use the IMM Web

11 Reserved 22 Virtual media key connector System-board external connectors The following illustration shows the external input/out

Table 4. Callout descriptions Jumper name Jumper setting 1 UEFI boot recovery jumper (J29) v Pins 1 and 2: Normal (default) Loads

Table 4. Callout descriptions (continued) Notes: 1. If no jumper is present, the server responds as if the pins are set to 1 a

Note: Error LEDs remain lit only while the server is connected to power. Table 6. Callout descriptions 1 PCI riser 2 LED 13

A 12-drive-capable model server or a diskless model server contains the following riser card: 1 USB connector 2 PCI Express R

1 Adapter 2 PCI riser-card assembly 3 Adapter connectors PCI riser-card assembly LEDs The following illustration shows the light-

Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solvin

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for inform

Chapter 5. Installing optional devices and replacing customer replaceable units This chapter provides hardware installation and replacem

Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1. Introduction . . . . . .

v You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear

The following illustrations show the major components in the server. Note: The illustrations in this document might differ slightly

1 Cover 11 CD/DVD drive 2 PCI riser-card assembly 12 Operator information panel 3 PCI riser-card assembly 13 Front bezel

4. Press down on the left and right side latches and pull the server out of the rack enclosure until both slide rails lock. No

1 ServeRAID- MR10i SAS/SATA controller 2 SAS signal cables The SATA cable is a combination power and signal cable with a share

1 Top cover latch receptacle 2 Operator panel cable The following illustration shows the internal routing and connector for the

The following illustration shows the internal routing for the configuration cable (3 backplane connectors) 1. The following illust

1 Power cable 2 SAS signal cable 3 Configuration cable 4 Hard disk drive backplane Removing a PCI riser-card assembly The ser

1 PCI riser-card assembly 2 2 PCI riser-card assembly 1 To remove the riser-card assembly, complete the following steps: 1. Re

Removing a PCI adapter . . . . . . . . . . . . . . . . . . . . .54 Installing a PCI adapter . . . . . . . . . .

Note: The illustrations in this document might differ slightly from your hardware. 1 PCI riser-card assembly 2 2 PCI riser-car

If you have other optional devices to install, do so now. Otherwise, go to “Completing the installation” on page 100. Removing a P

3. Press down on the left and right side latches and slide the server out of the rack enclosure until both slide rails lock;

The following illustration shows the locations of the adapter expansion slots from the rear of the server. 1 PCI slot 1 2 P

2. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page 38.) Attention: v When you

7. Turn on the server and reconnect the peripheral devices, power cords, and external cables.Installing an Ethernet adapter To inst

4. Press the bracket tab 3 and slide the bracket toward the expansion-lot-opening end of the assembly until the bracket clicks

Attention: For proper cooling and airflow, replace all air baffles before you turn on the server. Operating the server with any a

6. Lower the microprocessor 2 air baffle into the server, making sure all cables are out of the way. Attention: For proper coo

5. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle out of the server. At

Using the EasyUpdate Firmware Updater tool . . . . . . . . . . . .119 Starting the backup UEFI firmware . . . . . . . .

8. Install the cover (see “Completing the installation” on page 100).Removing a PCI adapter To remove an adapter from a PCI rise

1 PCI riser-card assembly 2 2 PCI riser-card assembly 1 4. Remove the PCI riser-card assembly that contains the adapter (see

Installing a PCI adapter The following illustration shows the PCI adapter expansion slots. 1 PCI slot 1 2 PCI slot 2 3 PCI

– System board Ethernet 2 PXE (fixed) – System board SAS (or RAID)The following illustration shows the adapter connectors on th

of the riser-card assembly and insert it in the end of the upper expansion slot of the riser-card assembly. See “Installing the f

1 PCI riser-card assembly 2 2 PCI riser-card assembly 1 3 Alignment slots 4 Alignment brackets 5 PCI riser connector 1 6

Installing the full-length-adapter bracket If you are installing a full-length adapter in the upper riser-card PCI slot, you must fir

4. Press the bracket tab 3 and slide the bracket toward the expansion-slot-opening end of the assembly until the bracket clicks

Installing a virtual media key IMM Premium enables the IMM remote presence and blue-screen capture capability. This feature provides

1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and pe

Battery return program . . . . . . . . . . . . . . . . . . . . . 159 German Ordinance for Work gloss statement . . .

Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and

v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format. ggg eRxff-PC3-wwwwwm-aa-bb-cc where: gg

DIMM installation sequence The server requires at least one DIMM per microprocessor. The server comes with a minimum of two 1 GB D

The following table lists the DIMM connectors on each memory channel. Table 9. Connectors on each memory channel Memory channel DIM

Table 10. Memory-mirroring mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector First pair of DIMMs 1

4. If PCI riser-card assembly 1 contains one or more adapters, remove riser-card assembly 1 (see “Removing a PCI riser-card assem

1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. If only one power supply i

CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current,

4. Connect the power cord for the new ac power supply to the power-cord connector on the power supply. The following illustration

4. Lift the fan out of the server, holding the vertical tabs 1. 5. Replace the fan within 30 seconds (see “Installing a

Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Seguranç

4. Align the vertical tabs on the fan with the slots on the fan cage bracket. 5. Push the new fan into the fan connector o

1. Read the safety information that begins on page vii and “Installation guidelines” on page 33. 2. Turn off the server and pe

Installing the fan bracket To install the fan bracket, complete the following steps. 1. Lower the fan bracket into the chassis.

Removing the SAS riser card and controller assembly To remove the SAS riser-card and controller assembly from the server, complete t

v Tape-enabled server model: 1. Press down on the assembly release latch 2 and lift up on the tab to release the SAS con

2. Press down on the SAS riser card and the rear edge of the SAS controller until the SAS riser card is firmly seated and th

To remove the SAS controller from a SAS riser card, complete the following steps: 1. Read the safety information that begins on

Installing a SAS controller on the SAS riser card Important: If you have installed a 4-disk-drive optional expansion device in a 12

Notes: 1. When you restart the server for the first time after you install a SAS controller with a battery, the monitor screen

1 RAID controller 2 Retention bracket 3 SAS riser card 5. Remove the retention bracket from the current location: a. Pinch