Lenovo B470E User Manual Page 39

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  • TROUBLESHOOTING
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Sleeporhibernationproblems
Problem
Solution
Thecriticallow-batteryerrormessageappears,andthe
computerimmediatelyturnsoff.
Thebatterypowerisgettinglow.Connecttheacpower
adaptertothecomputer,orreplacethebatterywitha
fullychargedone.
Thecomputerenterssleepmodeimmediatelyafter
Power-onself-test(POST).
Makesurethat:
Thebatteryischarged.
Theoperatingtemperatureiswithintheacceptable
range.See“Useandcareinformation”intheSafety
andWarrantyGuidethatcomeswithyourcomputer.
Computerscreenproblems
Problem
Solution
Thescreenisblank.
Dothefollowing:
Ifyouareusingtheacpoweradapter,orusingthe
battery,andthebatterystatusindicatorison,press
Fn+uparrowtomakethescreenbrighter.
Ifthepowerindicatorisinblinking,pressthepower
buttontoresumefromthesleepmode.
Iftheproblempersist,followthesolutioninthe
followingproblem“Thescreenisunreadableor
distorted.
PressFn+F2toconrmwhethertheLCDscreenhas
beenturnedoff.
Thescreenisunreadableordistorted.Makesurethat:
Thedisplaydevicedriverisinstalledcorrectly.
Thescreenresolutionandcolorqualityarecorrectly
set.
Themonitortypeiscorrect.
Incorrectcharactersappearonthescreen.Didyouinstalltheoperatingsystemorapplication
programcorrectly?Iftheyareinstalledandcongured
correctly,havethecomputerserviced.
Soundproblems
Problem
Solution
Nosoundcanbeheardfromthespeakerevenwhenthe
volumeisturnedup.
Makesurethat:
Themutefunctionisoff.
Theheadphonejackisnotused.
Speakersareselectedastheplaybackdevice.
Chapter5.Troubleshooting25
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