UltraNavpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon.
–Whenthecomputerresumesnormaloperation.
–WhentheTrackPointpointingdeviceispressedforalongtime.
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadissettoEnabledintheUltraNav
DeviceSetting.
Akeyboardproblem
Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad,externalkeyboard,
makingsurethatyouhaveseatedtheconnectorsproperly.
Iftheproblemremains,ensurethatthecorrectdevicedriverisinstalled.
1.ClickStart➙ControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDeviceProperties,ensurethattheDeviceStatusisThisdevice
isworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problemswithdisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,audiodevices,andtheopticaldiskdrive.
Computerscreenproblems
•Problem:Thescreenisblank.
Solution:Dothefollowing:
–PressFn+F7tobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is
green),pressFn+F9tomakethescreenbrighter.
–Ifthesleepstatusindicatorison(isgreen),pressFntoresumefromthesleepmode.
–Iftheproblempersists,followthesolutionforthefollowingproblems.
134UserGuide
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