Lenovo ThinkPad Edge E50 User Manual download pdf (Page 16)

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor

nonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformat

FRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Todetermineifyourmachineisinwarrantyandwhenthewarrantyexpires,goto

http://www.lenovo.com/support,andclickWarranty,thenfollowtheinstructions

onthescreen.

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyour

Lenovohardwareproduct,seeChapter3,“Warrantyinformation”intheSafetyand

WarrantyGuide.

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnical

assistancerepresentativeneedstohelpyouresolveacomputerproblem.Please

ensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,

rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryour

proofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

ThetelephonenumbersforyourCustomerSupportCenterlocationarelocatedin

the“Worldwidetelephonelist”onpage5

sectionofthisguide.

Note:Telephonenumbersaresubjecttochangewithoutnotice.Forthelatest

listofCustomerSupportCentertelephonenumbersandhoursofoperation,visit

theSupportWebsiteathttp://www.lenovo.com/support/phone.Ifthenumber

foryourcountryorregionisnotlisted,contactyourLenovoresellerorLenovo

marketingrepresentative.

Gettinghelparoundtheworld

IfyoutravelwithyourcomputerorrelocateittoacountrywhereyourThinkPad

machinetypeissold,yourcomputermightbeeligibleforInternationalWarranty

4ServiceandTroubleshootingGuide

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Lenovo ThinkPad Edge E50 User Manual Page 16