AppendixB.CustomerReplaceableUnits(CRUs)
CustomerReplaceableUnits(CRUs)arecomputerpartsthatthecustomer
canupgradeorreplace.TherearetwotypesofCRUs:self-serviceand
optional-service.Self-serviceCRUsareeasytoinstall.Theymaybestandalone
orlatched,orrequireascrewdrivertoremoveamaximumoftwoscrews,whereas
optional-serviceCRUsrequiresometechnicalskill,aswellastoolssuchasa
screwdriver.However,bothself-serviceandoptional-serviceCRUsaresafefor
thecustomertoremoveandreplace.
Customersareresponsibleforreplacingallself-serviceCRUs.Optional-service
CRUscanberemovedandinstalledbycustomersor,duringthewarrantyperiod,
byaLenovoservicetechnician.
Lenovonotebookcomputerscontainbothself-serviceandoptional-serviceCRUs:
•Self-serviceCRUs:theseCRUscanbeunplugged,oraresecuredbynomore
thantwoscrews.ExamplesofthistypeofCRUaretheACadapter,thepower
cord,thebattery,andtheharddrive.Insomeproducts,suchcomponentsas
memory,wirelesscards,notebookkeyboards,andpalmrestswithngerprint
readerandtouchpadmayalsobeCRUs.
•Optional-serviceCRUs:theseCRUsareisolatedpartswithinthecomputer
thatareconcealedbyanaccesspanel,whichistypicallysecuredbymorethan
twoscrews.Oncetheaccesspanelisremoved,theCRUisvisible.Bothtypes
ofCRUarelistedinthetableonthefollowingpage.
OnlineAccessHelpandLenovoInternetSupportsite,
http://www.lenovo.com/CRUs,provideinstructionsforreplacingself-service
andoptional-serviceCRUs.
TostarttheAccessHelpprogram,doasfollows:
•ForWindows7:ClickStartandclickHelpandSupport.IntheWindowsHelp
andSupport,clickLenovoAccessHelp.
•ForWindowsXP:ClickStart,movethepointertoAllPrograms;thento
ThinkVantage;thenclickAccessHelp.
LenovoInternetSupportsite,http://www.lenovo.com/CRUs,offersthreeoptions
tobeginyoursearch:autodetect,“enterthemachinetype,”anda“dropdown
andselect.”Additionally,theSetupInstructionsprovidesinstructionsforseveral
criticalCRUs.
Ifyouareunabletoaccesstheseinstructionsorifyouhavedifcultyreplacinga
CRU,youcanusethefollowingadditionalresource:
•TheCustomerSupportCenter.ForthetelephonenumberoftheSupport
Centerforyourcountryorregion,see“Worldwidetelephonelist”onpage5.
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