Lenovo ThinkPad W700ds User Manual download pdf (Page 5)

Contents

Read this first . . . . . . . . . . . v

Chapter 1. Finding information . . . . . 1

This guide and other publications . . . . . 1

Finding information with the ThinkVantage

button . . . . . . . . . . . . . . 2

Chapter 2. Taking care of your ThinkPad

computer . . . . . . . . . . . . . 3

Important tips. . . . . . . . . . . . 3

Be careful about where and how you work 3

Be gentle with your computer . . . . . 4

Register your computer . . . . . . . 4

Carry your computer properly . . . . . 4

Connect the internal modem correctly. . . 4

Handle storage media and drives properly 4

Be sure not to modify your computer . . . 5

Take care in setting passwords . . . . . 5

Care for the fingerprint reader . . . . . 5

Cleaning the cover of your computer . . . 6

Cleaning your computer keyboard . . . . 6

Cleaning your computer display . . . . 6

Tips on using the dual screen model . . . 7

Chapter 3. Solving computer problems . . 9

Frequently asked questions . . . . . . . 9

Entering the BIOS Setup Utility . . . . . 10

Diagnosing problems . . . . . . . . . 11

HDD diagnostic program . . . . . . 11

Diagnosing problems using PC-Doctor

from the service partition . . . . . . 12

Troubleshooting. . . . . . . . . . . 12

Error messages . . . . . . . . . . 13

Errors without messages . . . . . . . 18

Memory problems . . . . . . . . . 20

Password problems . . . . . . . . 20

Keyboard problems . . . . . . . . 21

Pointing device problems . . . . . . 21

Sleep (standby) or hibernation problems 22

Computer screen problems . . . . . . 24

Battery problems . . . . . . . . . 27

AC adapter problems . . . . . . . . 27

Hard disk drive (HDD) or solid state drive

(SSD) problems . . . . . . . . . . 28

Fingerprint reader problems . . . . . 30

Startup problems . . . . . . . . . 30

RAID problems . . . . . . . . . . 32

Chapter 4. Recovery options . . . . . . 35

Introducing Rescue and Recovery . . . . . 35

Solid state drive (SSD) . . . . . . . 35

Restoring the factory contents . . . . . . 36

Recovering data. . . . . . . . . . . 37

Chapter 5. Upgrading and replacing

devices . . . . . . . . . . . . . 39

Replacing the battery . . . . . . . . . 39

Upgrading the hard disk drive or solid state

drive . . . . . . . . . . . . . . 40

Replacing memory . . . . . . . . . . 47

Chapter 6. Getting help and service . . . 51

Getting help and service . . . . . . . . 51

Getting help on the Web . . . . . . . . 51

Calling the Customer Support Center . . . 51

Getting help around the world . . . . . . 53

Worldwide telephone list. . . . . . . . 53

Appendix A. Warranty information . . . . 59

Types of warranty service . . . . . . . 60

Appendix B. Customer Replaceable Units

(CRUs) . . . . . . . . . . . . . 63

Appendix C. Features and Specifications 65

Features . . . . . . . . . . . . . 65

Specifications . . . . . . . . . . . 66

Appendix D. Notices. . . . . . . . . 69

Notices. . . . . . . . . . . . . . 69

Export classification notice . . . . . . 70

Electronic emissions notices . . . . . . . 70

Federal Communications Commission

(FCC) Statement . . . . . . . . . 70

Industry Canada Class B emission

compliance statement . . . . . . . . 71

Avis de conformité à la réglementation

d’Industrie Canada. . . . . . . . . 71

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