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Ifyouconfiguredtheadapterforfullduplex,makesurethattheswitchportalsoisconfiguredforfull
duplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe
previoussolutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnection
failsorerrorsoccur.
Solution:
–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,butthecomputercannotconnecttothenetworkat
1000Mbps.Instead,itconnectsat100Mbps.
Solution:
–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•YourwirelessLANdriveristhelatestversion.
•Yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Bluetoothproblems
Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.
Solution:Dothefollowing:
Chapter7.Troubleshootingproblems83
- UserGuide 1
- SixthEdition(March2015) 2
- Contents 3
- Readthisfirst 7
- Importantsafetyinformation 8
- Serviceandupgrades 9
- Powercordsandpoweradapters 10
- Plugsandoutlets 11
- Powersupplystatement 11
- Externaldevices 12
- Generalbatterynotice 12
- Lithiumcoin-cellbatterynotice 13
- Heatandproductventilation 13
- Usingheadphonesorearphones 15
- Additionalsafetyinformation 15
- Chapter1.Productoverview 17
- Proximitysensor2Microphone 18
- Camera-in-useindicator4Camera 18
- Touchpad8Windowsbutton 18
- Multi-touchscreen 18
- Right-sideview 19
- USB3.0connector 20
- HDMI™connector 20
- Security-lockslot 20
- Left-sideview 21
- 2Ethernetconnector 22
- 4Audioconnector 22
- 5Mediacardslot 22
- Rearview 23
- Statusindicators 23
- Machinetypeandmodellabel 25
- GenuineMicrosoftlabel 26
- Features 27
- Specifications 29
- Lenovoprograms 29
- Lenovoprogramsoverview 31
- Chapter2.Usingyourcomputer 33
- Usingthemulti-touchscreen 35
- 20UserGuide 36
- Specialkeys 37
- 1Windowskey 38
- 2Functionkeys 38
- Usingthetouchpad 39
- Rotatingthecomputerdisplay 40
- Notebookmode 40
- Standmode 41
- Tabletmode 42
- Tentmode 43
- Usingthetabletbuttons 44
- Powermanagement 45
- Usingtheacpower 45
- Checkingthebatterystatus 46
- Chargingthebattery 47
- Managingthebatterypower 47
- Power-savingmodes 47
- Maximizingthebatterylife 48
- Connectingtothenetwork 48
- Ethernetconnections 48
- Wirelessconnections 48
- UsingthewirelessLANconnection 49
- UsingtheBluetoothconnection 50
- Usinganexternaldisplay 51
- Connectinganexternaldisplay 51
- Choosingadisplaymode 51
- Changingdisplaysettings 51
- Usingaudiofeatures 52
- Usingthecamera 52
- Usingaflashmediacard 53
- Installingaflashmediacard 53
- Removingaflashmediacard 54
- UsingtheThinkPadActivePen 54
- 2Eraserbutton 55
- 3Clickbutton 55
- Chapter2.Usingyourcomputer39 55
- 40UserGuide 56
- Chapter3.Youandyourcomputer 57
- Accessibilityinformation 58
- Chapter3.Youandyourcomputer43 59
- Chapter3.Youandyourcomputer45 61
- Travelingwithyourcomputer 62
- Traveltips 62
- Travelaccessories 62
- Chapter3.Youandyourcomputer47 63
- 48UserGuide 64
- Chapter4.Security 65
- Supervisorpassword 66
- Chapter4.Security51 67
- Harddiskpasswords 68
- Chapter4.Security53 69
- Harddisksecurity 70
- Usingfirewalls 71
- Protectingdataagainstviruses 71
- 56UserGuide 72
- Chapter5.Advancedconfiguration 73
- Installingdevicedrivers 75
- UsingtheThinkPadSetupprogram 75
- Mainmenu 76
- Configmenu 76
- .Advancedconfiguration61 77
- 62UserGuide 78
- Date/Timemenu 79
- Securitymenu 79
- 64UserGuide 80
- .Advancedconfiguration65 81
- 66UserGuide 82
- Startupmenu 83
- Restartmenu 85
- UpdatingtheUEFIBIOS 85
- Usingsystemmanagement 85
- Settingmanagementfeatures 86
- 72UserGuide 88
- Chapter6.Preventingproblems 89
- Takingcareofyourcomputer 91
- Chapter6.Preventingproblems77 93
- 78UserGuide 94
- Diagnosingproblems 95
- Troubleshooting 95
- Computerstopsresponding 95
- Spillsonthekeyboard 96
- Errormessages 96
- Beeperrors 97
- Memorymoduleproblems 98
- Networkingproblems 98
- AwirelessLANproblem 99
- Bluetoothproblems 99
- Keyboardproblems 100
- Externalmonitorproblems 102
- Audioproblems 104
- Batteryandpowerproblems 106
- Sleepandhibernationproblems 107
- Anacpoweradapterproblem 107
- Apowerbuttonproblem 107
- Bootproblems 107
- Harddiskdriveproblems 108
- Asoftwareproblem 109
- AUSBproblem 109
- 94UserGuide 110
- Chapter8.Recoveryinformation 111
- Creatingandusingarescuemedium 114
- Solvingrecoveryproblems 116
- Refreshingyourcomputer 116
- Creatingandusingrecoverymedia 117
- Chapter9.Replacingdevices 119
- Replacingthememorymodule 120
- Replacingthecoin-cellbattery 122
- 1,andthenremovethecover2 123
- Chapter9.Replacingdevices107 123
- 1.Thenattachtheconnector2 124
- Chapter9.Replacingdevices109 125
- .Replacingdevices111 127
- 112UserGuide 128
- Replacingthekeyboard 129
- 114UserGuide 130
- Chapter9.Replacingdevices115 131
- 116UserGuide 132
- .Replacingdevices117 133
- 1.Thecardpopsup2 135
- Chapter9.Replacingdevices119 135
- 120UserGuide 136
- .Replacingdevices121 137
- 122UserGuide 138
- Chapter10.Gettingsupport 139
- Usingdiagnosticprograms 140
- LenovoSupportWebsite 140
- CallingLenovo 140
- FindingThinkPadoptions 141
- Purchasingadditionalservices 141
- 126UserGuide 142
- Wirelessrelatedinformation 143
- 1Wireless-LANantenna(main) 144
- Exportclassificationnotice 145
- Electronicemissionnotices 145
- Directive 146
- 132UserGuide 148
- ImportantWEEEinformation 149
- RecyclinginformationforChina 149
- RecyclinginformationforJapan 149
- RecyclinginformationforBrazil 150
- 136UserGuide 152
- EuropeanUnionRoHS 153
- ChinaRoHS 154
- IndiaRoHS 154
- TurkishRoHS 155
- UkraineRoHS 155
- 140UserGuide 156
- ©CopyrightLenovo2014 157
- AppendixE.Notices 159
- Trademarks 160
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