–IfyourcomputerispreinstalledwiththeWindows8.1operatingsystem,doingthefollowing:
1.Gothedesktopandclickthebattery-statusiconintheWindowsnotificationarea.
2.ClickPowerOptions➙Showadditionalplans➙Highperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
–Theacpoweradapterisconnectedtothecomputerandthepowercordisconnectedtoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitepointerisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdriveorsolid-statedrivebyusingpartition
software,informationaboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythepointeronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdriveorsolid-state
drivebyusingthesoftware,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–Touchthetouchpadorpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernation.
Beeperrors
Thefollowingtabledescribesthecommonbeeperrorsandcorrespondingsolutions.
Table7.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Havethecomputerserviced.
Onelongandtwoshortbeeps
Thevideofunctionhasaproblem.Havethecomputer
serviced.
84UserGuide
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