Lenovo E31 User's Guide Page 114

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mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused
foraUSBmouseorpointingdevice.
Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.
IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS
settings.See“Enablingordisablingadevice”onpage83.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage113.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.
Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother
contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage93for
instructions.
Thengerprintreaderdoesnotwork
Symptom:Thengerprintreaderdoesnotwork.
Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:
Notenrollingyourngerprintcorrectly.
Scratchingthesurfaceofthereaderwithahard,pointedobject.
Scrapingthesurfaceofthereaderwithyournailoranythinghard.
Usingortouchingthereaderwithadirtynger.
Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.
Thewirelesskeyboarddoesnotwork
Symptom:Thewirelesskeyboarddoesnotwork.
Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour
computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:
Thebatteriesareproperlyinstalled.
Thebatteriesstillretaintheircurrent.
ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.
Thetransceiverisfullyinstalled.
Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
Monitorproblems
Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,
width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.
Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.
Selectyoursymptomfromthefollowinglist:
“Wrongcharactersappearonthescreen”onpage103
“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage103
102ThinkStationUserGuide
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