Iftheproblempersists,contactLenovofortechnicalsupport.
Batteryproblem
•Problem:Thebatterydoesnotchargecorrectly.
Suggestedsolution:Checkiftheacpoweradapterisconnectedcorrectly.Iftheconnectionisgoodbut
thebatterystilldoesnotcharge,contactLenovotoreplacewithanewbattery.
Systemproblem
•Problem:Unabletoturnthetableton.
Suggestedsolution:Connectyourtablettoanacpoweroutlettoseeiftheproblemiscaused
byadrainedbattery.Iftheproblempersists,insertaneedleorastraightenedpaperclipintothe
emergency-resethole.Tolocatetheemergency-resethole,see“Frontviewandsideview”onpage1
.
Iftheproblemstillpersists,contactLenovofortechnicalsupport.
Mediaproblems
•Problem:Theaudioqualityispoororthereisnosoundoutput.
Suggestedsolution:Checkandensurethat:
–Thespeakerisnotcovered.
–Thespeakermutefunctionisdisabled.
–Ifyouareusingaheadset,unplugit,thenplugitinagain.
–Thevolumeisnotturnedtothelowestlevel.
Iftheproblempersists,contactLenovofortechnicalsupport.
•Problem:Asong,video,orothermediafilecannotbeplayed.
Suggestedsolution:Checkandensurethatthemediafileisnotcorrupted.
Externaldeviceconnectionproblems
•Problem:Aconnectionisnotestablishedwhenyouconnectthetablettoacomputer.
Suggestedsolution:EnsurethatthetabletUSBcableyouareusingistheonethatisshippedwith
yourtablet.
•Problem:Bluetoothdevicescannotbelocated.
Suggestedsolution:Ensurethat:
–YourtabletBluetoothisswitchedon.
–TheBluetoothfeatureisactivatedonthedevicetowhichyouwanttoconnect.
–YourtabletandtheBluetoothdevicearewithinthemaximumBluetoothrange(10m).
Iftheproblempersists,contactLenovofortechnicalsupport.
Recoveringfromaseveresoftwareproblem
Ifyourtabletstopsrespondingandyoucannotturnoffthetabletbypressingandholdingthepowerbutton,
insertaneedleorastraightenedpaperclipintotheemergency-resetholetoresetthetablet.Thenrestart
yourtablet.Tolocatetheemergency-resethole,see“Frontviewandsideview”onpage1
.
Ifyoustillencounterthesameproblemafteryourestartyourtablet,resetyourtabletandrestartitagain,
youcanperformafactorydataresetoperation.Formoreinformation,referto“Resettingyourtabletto
thefactorydefaultsettings”onpage31
.
44UserGuide
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