Lenovo TC A51-8122 User Manual download pdf (Page 75)

You will disconnect the failing Machine for collection arranged by your

Service Provider. A shipping container will be provided to you for you to

return your Machine to a designated service center. A courier will pick up

your Machine and deliver it to the designated service center. Following its

repair or exchange, the service center will arrange the return delivery of the

Machine to your location. You are responsible for its installation and

verification.

4. Customer Carry-In or Mail-In Service

You will deliver or mail as your Service Provider specifies (prepaid unless

specified otherwise) the failing Machine suitably packaged to a designated

location. After the Machine has been repaired or exchanged, it will be made

available for your collection or, for Mail-in Service, the Machine will be

returned to you at Lenovo’s expense, unless your Service Provider specifies

otherwise. You are responsible for the subsequent installation and

verification of the Machine.

5. CRU and On-site Service

This type of Warranty Service is a combination of Type 1 and Type 2 (see

above).

6. CRU and Courier or Depot Service

This type of Warranty Service is a combination of Type 1 and Type 3 (see

above).

7. CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see

above).

When

a 5, 6 or 7 type of warranty service is listed, your Service Provider will

determine which type of warranty service is appropriate for the repair.

* This type of service is called ThinkPad EasyServ or EasyServ in some

countries.

To obtain warranty service contact a Service Provider. In Canada or the United

States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone

numbers below.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current

phone numbers, go to http://www.lenovo.com/think/support and click

Support phone list.

Country or Region Telephone Number

Africa Africa: +44 (0)1475-555-055

South Africa: +27-11-3028888 and 0800110756

Central Africa: Contact the nearest IBM Business Partner

Appendix B. Lenovo Statement of Limited Warranty 57

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Lenovo TC A51-8122 User Manual Page 75