Lenovo M73z User's Guide

ThinkCentreM73zUserGuideMachineTypes:10BBand10BC

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

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AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.94ThinkCentreM73zUserGuide

AppendixE.ChinaEnergyLabel©CopyrightLenovo201395

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AppendixF .ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyand

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

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IndexAarescuemedium,creatingandusing44Administrator,password50audiosubsystem1Bbackupandrecoveryoperations42basictroubleshooting61Ccablelock,security32

cleaning59PpasswordAdministrator50considerations50Power-OnPassword50setting,changing,deleting50passwords,using49physicalspecifications4powerfeatures3po

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Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,locationsofconnectors,ad

•Internalspeaker(installedinsomemodels)Connectivity•10/100/1000MbpsintegratedEthernetcontrollerSystemmanagementfeatures•Abilitytostorepower-onself-tes

Input/Output(I/O)features•9-pinserialport(optional)•SixUniversalSerialBus(USB)connectors•OneEthernetconnector•OneVGA-outconnector•OnePersonalSystem/2(

Operatingsystem(s),certifiedortestedforcompatibility1(variesbymodeltype)•Linux®SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.Dim

AccessingLenovoprogramsontheWindows7operatingsystemOntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovoThinkVantage®Toolsprogram

Table2.ProgramsinControlPanel(continued)ProgramControlPanelsectionGreentextinControlPanelPowerManagerHardwareandSoundSystemandSecurityLenovo-PowerCont

Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage83.Se

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrec

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon

ConnectorDescriptionHeadphoneconnectorUsedtoattachaheadphonetoyourcomputerwhenyouwanttolistentomusicorothersoundswithoutdisturbinganyone.Microphonecon

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

ConnectorDescriptionSerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialport.USB2.0connectorUsedtoattachadevicethatr

AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Thefollowingillustrationshowst

Thefollowingillustrationshowsthatyoucanadjusttheheightofthemonitorstandwithinalengthof110.00mm(4.33inches).Note:Computerheightwiththemonitorstand:betw

MachinetypeandmodellabelThemachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho

–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre

–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse

UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.•Beforemovingthecomputer,removetheCDorDVDfromthedrive.HandlingandstoringCDandDVDmediaCDandDVDmediaa

–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.Followtheinstructionsonthescreen.•OntheWindows8operatingsystem,runthePower2Gop

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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

Reinstallingsoftwareprograms...46Reinstallingdevicedrivers...46Solvingrecoveryproblems...46RecoveryinformationfortheWindows8orWindows8.1o

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem

ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache

computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“AdministratorPassword”onpage50.Youdonothavetosetanypasswordstouseyourcompute

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.34ThinkCentreM73zUserGuide

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

ReplacingtheUSBkeyboardormouseAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thi

3.InstallthekeyboardbyopeningthebatterycompartmentcoverandinstallingtwoAAAbatteriesaccordingtothepolarityindicators.Figure10.Installingthekeyboardbatt

BatteryrecyclinginformationforTaiwan...90BatteryrecyclinginformationfortheEuropeanUnion...90AppendixD.RestrictionofHazardousSubstance

Pressthebatterycompartmentreleasebutton.Figure11.OpeningthebatterycompartmentTakeouttheUSBdongleFigure12.TakingouttheUSBdongleConnecttheUSBdongletoana

•ThegreenLEDindicatesthatthemouseisreadyforuse.•TheflashingamberLEDindicatesalowbatterypowerlevel.•Pushthepowerswitchtotheoffpositionwhenyouarenotusing

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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandReco

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith

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1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermallevel.ByenablingBetterThermalPerformance,yourcomputerwillrunatabet

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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

1.OpenControlPanel.Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operati

•Thebatteriesareproperlyinstalled.•Thebatteriesstillretaintheircurrent.•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.•Thetransc

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”on

NetworkingproblemsThefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthefollowinglist:•“Ethernetproblems”onpage71•“Awireles

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.4.Ifanexclamationmarkisdisplayednextt

•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversionsupportedbyAccessConnectionsisthelatestdocumentedintherea

•Youhavenotloosenedotherinstalledoptionsorcables.•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunctioncorrectly.Seethe

Tofreeupdiskspace,doanyofthefollowing:•Method11.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,openFileExplorerandclick

OntheWindows8orWindows8.1operatingsystem,dothefollowing:1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.2.OnWindows8,openFileExplorera

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage77•“Softwaredoesnotworkasexpected”onpage77Whenusingasortfeature,datesdonotsortinthecorre

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

USBproblemsSymptom:TheUSBconnectorscannotbeaccessed.Actions:•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdeviceha

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.•Findtheserviceandsupportphonenumbersforyourcountryorregion.•

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts•Identificationofsoftwareproblemsources•ConfigurationofBIOSaspartofaninsta

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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic

AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagn

JapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoprod