Lenovo M73z User's Guide

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Summary of Contents

Page 1

ThinkCentreM73zUserGuideMachineTypes:10BBand10BC

Page 2 - FirstEdition(August2013)

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

Page 3 - Contents

88ThinkCentreM73zUserGuide

Page 4

AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

Page 5 - Index...95

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.90ThinkCentreM73zUserGuide

Page 6

AppendixE.ChinaEnergyLabel©CopyrightLenovo201391

Page 7 - Importantsafetyinformation

92ThinkCentreM73zUserGuide

Page 8 - Powercordsandpoweradapters

AppendixF .ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyand

Page 9 - Heatandproductventilation

94ThinkCentreM73zUserGuide

Page 10 - Modemsafetyinformation

IndexAarescuemedium,creatingandusing40Administrator,password46audiosubsystem1Bbackupandrecoveryoperations38basictroubleshooting57Ccablelock,security28

Page 11 - Cleaningandmaintenance

cleaning55PpasswordAdministrator46considerations46Power-OnPassword46setting,changing,deleting46passwords,using45physicalspecications4powerfeatures3po

Page 13 - Chapter1.Productoverview

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

Page 15 - Chapter1.Productoverview3

xThinkCentreM73zUserGuide

Page 16 - Lenovoprograms

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,locationsofconnectors,ad

Page 17 - Chapter1.Productoverview5

Connectivity•10/100/1000MbpsintegratedEthernetcontrollerSystemmanagementfeatures•Abilitytostorepower-onself-test(POST)hardwaretestresults•DesktopManag

Page 18

Input/Output(I/O)features•9-pinserialport(optional)•SixUniversalSerialBus(USB)connectors•OneEthernetconnector•OneVGA-outconnector•OnePersonalSystem/2(

Page 19 - Chapter1.Productoverview7

Operatingsystem(s),certiedortestedforcompatibility1(variesbymodeltype)•Linux®SpecicationsThissectionliststhephysicalspecicationsforyourcomputer.Dim

Page 20 - Locations

AccessingLenovoprogramsontheWindows7operatingsystemOntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovoThinkVantage®Toolsprogram

Page 21 - .Productoverview9

Table2.ProgramsinControlPanel(continued)ProgramControlPanelsectionGreentextinControlPanelPowerManagerHardwareandSoundSystemandSecurityLenovo-PowerCont

Page 22 - 10ThinkCentreM73zUserGuide

ngerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthisoption.•LenovoCloudStorageTheLenovoCloudStorageprogra

Page 23 - .Productoverview11

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage79.Fi

Page 24 - Adjustingtheframestand

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrec

Page 25 - Adjustingthemonitorstand

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon

Page 26

ConnectorDescriptionHeadphoneconnectorUsedtoattachaheadphonetoyourcomputerwhenyouwanttolistentomusicorothersoundswithoutdisturbinganyone.Microphonecon

Page 27 - Machinetypeandmodellabel

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

Page 28 - 16ThinkCentreM73zUserGuide

ConnectorDescriptionSerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialport.USB2.0connectorUsedtoattachadevicethatr

Page 29 - Chapter2.Usingyourcomputer

AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Thefollowingillustrationshowst

Page 30 - Usingangerprintreader

Thefollowingillustrationshowsthatyoucanadjusttheheightofthemonitorstandwithinalengthof110.00mm(4.33inches).Note:Computerheightwiththemonitorstand:betw

Page 31 - Aboutyourcomputeraudio

MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

Page 32 - UsingCDsandDVDs

16ThinkCentreM73zUserGuide

Page 33 - RecordingaCDorDVD

Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

Page 34 - 22ThinkCentreM73zUserGuide

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

Page 35 - Chapter3.Youandyourcomputer

UsingthekeyboardDependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreaderkeyboard.TheMicrosoftWindowsshortcutkeysareprovide

Page 36 - Aircirculation

UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe

Page 37 - Voltage-selectionswitch

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click

Page 38 - Replacementpowercords

•Donotwriteorstickpaperonthedisc.•Donotscratchormarkthedisc.•Donotplaceorstorethediscindirectsunlight.•Donotusebenzene,thinners,orothercleanerstoclean

Page 39 - Chapter4.Security

22ThinkCentreM73zUserGuide

Page 40 - BIOSpasswords

Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

Page 41 - Protectingdataagainstviruses

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

Page 42 - 30ThinkCentreM73zUserGuide

RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem

Page 43 - Installingexternaloptions

ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop

Page 44 - Replacingthewirelesskeyboard

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

Page 45 - Replacingthewirelessmouse

RecoveryinformationfortheWindows8operatingsystem...43Chapter7.UsingtheSetupUtilityprogram...45StartingtheSetupUtilityprogr

Page 46 - 34ThinkCentreM73zUserGuide

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentxture.Thecablelockattache

Page 47 - Obtainingdevicedrivers

computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“AdministratorPassword”onpage46.Youdonothavetosetanypasswordstouseyourcompute

Page 48 - 36ThinkCentreM73zUserGuide

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.30ThinkCentreM73zUserGuide

Page 49 - Chapter6.Recoveryinformation

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

Page 50 - Performingabackupoperation

ReplacingtheUSBkeyboardormouseAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thi

Page 51 - Performingarecoveryoperation

3.InstallthekeyboardbyopeningthebatterycompartmentcoverandinstallingtwoAAAbatteriesaccordingtothepolarityindicators.Figure10.Installingthekeyboardbatt

Page 52 - Creatingandusingarescuemedium

Pressthebatterycompartmentreleasebutton.Figure11.OpeningthebatterycompartmentTakeouttheUSBdongleFigure12.TakingouttheUSBdongleConnecttheUSBdongletoana

Page 53

•ThegreenLEDindicatesthatthemouseisreadyforuse.•TheashingamberLEDindicatesalowbatterypowerlevel.•Pushthepowerswitchtotheoffpositionwhenyouarenotusing

Page 54 - Solvingrecoveryproblems

36ThinkCentreM73zUserGuide

Page 55

Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

Page 56 - 44ThinkCentreM73zUserGuide

UkraineRoHS...90IndiaRoHS...90AppendixE.ChinaEnergyLabel...91AppendixF.ENERGYSTARmodelinformation...93Index...

Page 57 - Viewingandchangingsettings

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor

Page 58 - HardDiskPassword

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov

Page 59 - Selectingastartupdevice

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

Page 60 - Smartperformancechoices

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

Page 61 - ExitingtheSetupUtilityprogram

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

Page 62 - 50ThinkCentreM73zUserGuide

RecoveryinformationfortheWindows8operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8o

Page 63 - Usingsystemprograms

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Page 64

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

Page 65 - Chapter9.Preventingproblems

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

Page 66 - UsingSystemUpdate

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

Page 67 - Cleaningyourcomputer

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Page 68 - Movingyourcomputer

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc

Page 69 - Basictroubleshooting

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermallevel.ByenablingBetterThermalPerformance,yourcomputerwillrunatabet

Page 70 - Troubleshooting

50ThinkCentreM73zUserGuide

Page 71 - Audioproblems

Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Page 72 - CDproblems

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Page 73 - DVDproblems

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

Page 74 - Playbackisverysloworchoppy

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

Page 75 - Intermittentproblems

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Page 76

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th

Page 77 - Monitorproblems

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

Page 78 - Networkingproblems

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

Page 79 - Ethernetproblems

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Page 80 - AwirelessWANproblem

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremoveahardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformation

Page 81 - Optionproblems

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

Page 82 - Performanceandlockupproblems

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Page 83 - Printerproblems

Actions:•RestarttheDVDplayerprogram.•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

Page 84 - Softwareproblems

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r

Page 85 - LenovoSolutionCenter

3.ClickDevicesandPrinters.4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.Iftheseactionsdonot

Page 86

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.MonitorproblemsNote:Manymonitorshavestatus-indicatorlightsandbui

Page 87

Actions:•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,noninterlacedrefreshratesupportedbyyourmonitorandthevideoco

Page 88 - Callingforservice

EthernetproblemsForEthernetproblems,selectyoursymptomfromthefollowinglist:•“Yourcomputercannotconnecttothenetwork”onpage67•“Theadapterstopsworkingforn

Page 89 - Purchasingadditionalservices

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

Page 90 - 78ThinkCentreM73zUserGuide

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”descriptionfortheproceduretomakesurethatthecorrectdevicedriv

Page 91 - AppendixA.Notices

BluetoothproblemSymptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingth

Page 92 - Trademarks

–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputeristurnedon.Formoreinformation,seeyourSCSIdocumentation.•Verifytha

Page 93 - Electronicemissionsnotices

5.ClicktheMoreOptionstab.6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.7.Alistofinstalledprogramsisdisplayed.Selecttheprogramthatyouwanttoremov

Page 94

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyoucannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“

Page 95 - Eurasiancompliancemark

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seetheinformationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstal

Page 96 - 84ThinkCentreM73zUserGuide

•IfyouareusingotherWindowsoperatingsystemratherthanWindows7andWindows8,gotohttp://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcompu

Page 97 - RecyclinginformationforJapan

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

Page 98 - RecyclinginformationforBrazil

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.•Findtheserviceandsupportphonenumbersforyourcountryorregion.•

Page 99

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts•Identicationofsoftwareproblemsources•CongurationofBIOSaspartofaninsta

Page 100 - 88ThinkCentreM73zUserGuide

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

Page 101 - TurkishRoHS

78ThinkCentreM73zUserGuide

Page 102 - IndiaRoHS

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

Page 103 - AppendixE.ChinaEnergyLabel

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic

Page 104 - 92ThinkCentreM73zUserGuide

AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi

Page 105 - ©CopyrightLenovo2013

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagn

Page 106 - 94ThinkCentreM73zUserGuide

JapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoprod

Page 107

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Page 108 - 96ThinkCentreM73zUserGuide

AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede

Page 109

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

Page 110

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

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