Lenovo THINKSERVER TS100 6434 User Manual download pdf (Page 88)

Universal Serial Bus (USB) device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A USB device does not work.

1. Run USB diagnostics (see “Running the diagnostic programs” in the Hardware

Maintenance Manual).

2. Make sure that:

v The correct USB device driver is installed.

v The operating system supports USB devices.

Make sure that the USB configuration options are set correctly in the

Configuration/Setup Utility program. (For more information, see theUser Guide

on the ThinkServer Documentation DVD.)

4. If you are using a USB hub, disconnect the USB device from the hub and

connect it directly to the server.

74 ThinkServer TS100 Types 6431, 6432, 6433, 6434: Installation Guide

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Lenovo THINKSERVER TS100 6434 User Manual Page 88