Detecting system information with PC-Doctor
PC-Doctor can detect the following system information:
Hardware Info
v System Configuration
v Memory Contents
v Physical Disk Drives
v Logical Disk Drives
v VGA Information
v IDE Drive Info
v PCI Information
v PNPISA Info
v SMBIOS Info
v VESA LCD Info
v Hardware Events Log
Utility
v Run External Tests
v Surface Scan Hard Disk
v Benchmark System
v DOS Shell
v Tech Support Form
v Battery Rundown
v View Test Log
v Print Log
v Save Log
v Full Erase Hard Drive
v Quick Erase Hard Drive
Power system checkout
To verify a symptom, do the following:
1. Turn off the computer.
2. Remove the battery pack.
3. Connect the ac adapter.
4. Check that power is supplied when you turn on the computer.
5. Turn off the computer.
6. Disconnect the ac adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you turn on the computer.
If
you suspect a power problem, see the appropriate one of the following power
supply checkouts:
v “Checking the ac adapter”
v “Checking operational charging” on page 28
v “Checking the battery pack” on page 28
Checking the ac adapter
You are here because the computer fails only when the ac adapter is used.
v If the power-on indicator does not turn on, check the power cord of the ac
adapter for correct continuity and installation.
v If the computer does not charge during operation, go to ″Checking operational
charging.″
To check the ac adapter, do the following:
1. Unplug the ac adapter cable from the computer.
2. Measure the output voltage at the plug of the ac adapter cable. See the
following figure:
Checkout guide
General descriptions 27
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