Lenovo S430 User Manual download pdf (Page 146)

aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea

problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.

Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat

comeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,readmeles,and

helples.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.

MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable

throughWebdownload(connectionchargesmightapply)orthroughdisc.Formorespecicinformationand

links,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,orquestions

relatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,contact

theCustomerSupportCenter.

Usingdiagnosticprograms

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour

computer,therstplacetostartisthetroubleshootinginformationofyourcomputerdocumentation.Ifyou

suspectasoftwareproblem,seethedocumentation,includingreadmelesandhelpinformationsystems,

thatcomeswiththeoperatingsystemorapplicationprogram.

ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify

hardwareproblems.See“Diagnosingproblems”onpage107forinstructionsonusingthediagnostic

programs.

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor

updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice

driversandupdatesfromtheLenovoWebsiteathttp://www.lenovo.com/support.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

CallingLenovo

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan

gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare

availableduringthewarrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea

hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,

trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

128UserGuide

1 2 ... 141 142 143 144 145 146 147 148 149 150 151 ... 163 164

No comments

Lenovo S430 User Manual Page 146