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Chapter9.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,you
canavoidcommonproblems.Thischapterprovidesinformationthatcanhelpyoukeepyourcomputer
runningsmoothly.
•“Generaltipsforpreventingproblems”onpage109
•“Makingsuredevicedriversarecurrent”onpage110
•“Takingcareofyourcomputer”onpage111
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,youarenot
recommendedtousetheM.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisdesigned
anddevelopedforthe“cache”functionpurposeonly.IfyouusetheM.2solid-statedriveasabootable
device,itsreliabilityisnotguaranteed.
•Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.
Tochecktheharddiskdrivecapacity,dothefollowing:
–Windows7:ClickStart➙Computer.
–Windows8:OpentheFileExplorerandclickComputer.
•Emptyyourrecyclebinonaregularbasis.
•Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter5“Recoveryoverview”onpage55
.
•UpdatedevicedriversandUEFIBIOSwhenneeded.
•Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
–Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
–Makesurethatyourbatteriesarechargedandyourcomputerhastheacpowerconnected.
–AccessThinkPadSetupandloadthedefaultsettings.
©CopyrightLenovo2013
109
- UserGuide 1
- FirstEdition(October2013) 2
- Contents 3
- AppendixD.ENERGYSTARmodel 5
- AppendixE.Notices.........149 5
- Readthisrst 7
- Importantsafetyinformation 8
- Safetyguidelines 9
- Powercordsandpoweradapters 10
- Plugsandoutlets 11
- Powersupplystatement 11
- Externaldevices 12
- Generalbatterynotice 12
- Rechargeablebatterynotice 12
- Heatandproductventilation 13
- Usingheadphonesorearphones 15
- Additionalsafetyinformation 16
- Chapter1.Productoverview 17
- Right-sideview 19
- 3Mediacardreaderslot 20
- 4SIMcardtray(onsomemodels) 20
- 5Ethernetconnector 20
- 6Security-lockslot 20
- Left-sideview 21
- Statusindicators 22
- Bottomview 22
- 6FnLockindicator 24
- Chapter1.Productoverview9 25
- GenuineMicrosoftlabel 26
- Features 26
- Specications 27
- Operatingenvironment 28
- Lenovoprograms 28
- Chapter1.Productoverview13 29
- Lenovoprogramoverview 31
- Chapter2.Usingyourcomputer 33
- Usingthemulti-touchscreen 35
- 20UserGuide 36
- Specialkeys 37
- Windowskey 39
- Powermanagement 41
- Checkingthebatterystatus 41
- Usingtheacpoweradapter 42
- Chargingthebatteries 42
- Maximizingthebatterylife 42
- Managingthebatterypower 43
- Power-savingmodes 43
- Connectingtothenetwork 44
- Ethernetconnections 44
- Wirelessconnections 44
- Chapter2.Usingyourcomputer29 45
- UsingthewirelessWANconnection 46
- UsingtheBluetoothconnection 47
- UsingtheNFCconnection 47
- Presentationsandmultimedia 48
- Changingdisplaysettings 48
- UsingaDVImonitor 49
- Settingupapresentation 50
- Usingdualdisplays 51
- Usingaudiofeatures 52
- Usingthecamera 52
- Chapter2.Usingyourcomputer37 53
- Chapter3.Youandyourcomputer 55
- Accessibilityinformation 56
- Travelingwithyourcomputer 57
- Traveltips 57
- Travelaccessories 58
- Chapter4.Security 59
- Supervisorpassword 60
- Harddiskpasswords 61
- Harddisksecurity 63
- Settingthesecuritychip 64
- Usingthengerprintreader 65
- IndicatorbehaviorDescription 67
- Usingrewalls 69
- Protectingdataagainstviruses 69
- 54UserGuide 70
- Chapter5.Recoveryoverview 71
- Chapter5.Recoveryoverview57 73
- Creatingandusingarescuemedium 74
- Chapter5.Recoveryoverview59 75
- Solvingrecoveryproblems 76
- Refreshingyourcomputer 76
- Creatingandusingrecoverymedia 77
- Chapter6.Replacingdevices 79
- 1.TheSIMcardtrayejects2 80
- Replacingthebatterypack 81
- 1.Thenremovethebatterypack2 82
- Chapter6.Replacingdevices67 83
- 68UserGuide 84
- .Replacingdevices69 85
- 70UserGuide 86
- Replacingamemorymodule 87
- 1.Pivotthememory 88
- ReplacinganM.2wirelessLANcard 89
- 74UserGuide 90
- .Replacingdevices75 91
- ReplacinganM.2wirelessWANcard 92
- Chapter6.Replacingdevices77 93
- 78UserGuide 94
- Chapter6.Replacingdevices79 95
- 80UserGuide 96
- FindingThinkPadoptions 97
- ThinkPaddockingstations 97
- ThinkPadBasicDock 98
- ThinkPadProDock 99
- ThinkPadUltraDock 101
- 1.Thecomputerisattachedtothe 103
- Securityfeatures 105
- 90UserGuide 106
- Chapter8.Advancedconguration 107
- Installingdevicedrivers 109
- UsingtheThinkPadSetupprogram 109
- Mainmenu 110
- Congmenu 110
- .Advancedconguration95 111
- 96UserGuide 112
- .Advancedconguration97 113
- 98UserGuide 114
- DateandTimemenu 115
- Securitymenu 115
- 100UserGuide 116
- .Advancedconguration101 117
- 102UserGuide 118
- Startupmenu 119
- 104UserGuide 120
- Restartmenu 121
- UpdatingtheUEFIBIOS 121
- Usingsystemmanagement 121
- Settingmanagementfeatures 122
- 108UserGuide 124
- Chapter9.Preventingproblems 125
- Takingcareofyourcomputer 127
- 114UserGuide 130
- Diagnosingproblems 131
- Troubleshooting 131
- Computerstopsresponding 131
- Spillsonthekeyboard 132
- Errormessages 132
- Errorswithoutmessages 133
- Beeperrors 134
- Memorymoduleproblems 135
- Networkingproblems 135
- AwirelessLANproblem 136
- AwirelessWANproblem 136
- Bluetoothproblems 136
- Keyboardproblems 137
- Computerscreenproblems 138
- Externalmonitorproblems 139
- Audioproblems 140
- Fingerprintreaderproblems 141
- Batteryandpowerproblems 141
- Anacpoweradapterproblem 142
- Powerproblems 142
- Apowerbuttonproblem 143
- Bootproblems 143
- Sleepandhibernationproblems 143
- Asoftwareproblem 144
- AUSBproblem 145
- Adockingstationproblem 145
- 130UserGuide 146
- Chapter11.Gettingsupport 147
- Usingdiagnosticprograms 148
- LenovoSupportWebsite 148
- CallingLenovo 148
- Purchasingadditionalservices 149
- 134UserGuide 150
- Wirelessrelatedinformation 151
- Exportclassicationnotice 153
- Electronicemissionnotices 153
- Directive 154
- 140UserGuide 156
- ImportantWEEEinformation 157
- RecyclinginformationforJapan 157
- 144UserGuide 160
- EuropeanUnionRoHS 161
- ChinaRoHS 161
- IndiaRoHS 161
- TurkishRoHS 161
- UkraineRoHS 162
- ©CopyrightLenovo2013 163
- 4.ClickthePowerManagementtab 164
- 6.ClickOK 164
- 148UserGuide 164
- AppendixE.Notices 165
- Trademarks 166
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