Lenovo X240s User's Guide Page 141

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Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisxedbythehardwareand
cannotbechanged.
Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheprogramhasslidersavailableto
controlthesoundfromwithintheprogram.
Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixercontrolatminimum.
Toturnoffthesoundcompletely,pressthespeakermutebutton.
Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwantto
listentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Fordetails,
refertothehelpinformationsystemforRealtekHDAudio.
Fingerprintreaderproblems
Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthengerprintreader,see“Usingthengerprintreader”onpage49
.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
Problem:Thebatteriescannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatteriesmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatteries.
Ifthebatteriescannotbefullychargedin24hours,callLenovoCustomerServiceCenter.
Problem:YourcomputershutsdownbeforethebatterystatusiconintheWindowsnoticationarea
showsempty,oryourcomputeroperatesafterthebatterystatusiconintheWindowsnoticationarea
showsempty.
Solution:Dischargeandrechargethebatteries.
Chapter10.Troubleshootingcomputerproblems125
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