MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
IcannotconnecttoawirelessLANusingthebuilt-inwirelessnetworkingcard
Solutions:
•InstallthelatestwirelessLANdrivers.
•Placeyourcomputerwithintherangeofawirelessaccesspoint.
•Enablethewirelessradio.
•CheckNetworkName(SSID)andyourpassword.
–OnWindows7:
1.ClickStart➙LenovoThinkVantageTools➙AccessConnections.
2.SwitchtotheAdvancedview,andthenclicktheMobileHotspottabtocheckyourSSIDand
password.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage23.
2.ClickNetworkandInternet➙NetworkandSharingCentertocheckyourSSIDandpassword.
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfrom
thelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingthe
HeadsetprofileorAVprofile
Solution:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“AccessingControl
PanelontheWindows8.1operatingsystem”onpage23.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
6.ClickOK.
Note:Bluetoothissupportedonlyonsomecomputermodels.
Chapter7.Troubleshootinganddiagnostics57
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