Note:Reinstalldevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstalldevicedrivers
onlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Solvingrecoveryproblems
Note:Ensurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevicesequencein
theSetupUtilityprogram.See“Selectingastartupdevice”onpage38fordetailedinformationabout
temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup
Utilityprogram,see“UsingtheSetupUtilityprogram”onpage35.
IfyoucannotaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,dooneofthe
following:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage66
.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyoumustrestoretheharddiskdrive
tothefactory-defaultsettings.See“Creatingandusingrecoverymedia”onpage63
.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryinformationfortheWindows8.1operatingsystem
Thissectioncontainsthefollowingtopics:
•“Refreshingyourcomputer”onpage68
•“Resettingyourcomputertothefactory-defaultsettings”onpage68
•“Usingtheadvancedstartupoptions”onpage69
•“RecoveringyouroperatingsystemifWindows8.1failstostart”onpage69
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputer.
Attention:Ifyourefreshyourcomputer,theprogramspreinstalledonyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled.However,allotherprogramswillbeuninstalled.
Torefreshyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
Resettingyourcomputertothefactory-defaultsettings
Youcanresetyourcomputertothefactory-defaultsettings.Resettingthecomputerwillreinstallthe
operatingsystemandalltheprogramsthatcomewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonalfilesandsettingswillbedeleted.Toavoiddataloss,
makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
68ThinkCentreM79UserGuide
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