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•SeethepartslistingintheHardwareMaintenanceManualtodeterminewhichcomponentsarecustomer
replaceableunits(CRUs)andwhichcomponentsareeldreplaceableunits(FRUs).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
SymptomAction
Theamountofsystemmemory
thatisdisplayedislessthan
theamountofinstalledphysical
memory.
1.Makesurethat:
•NoerrorLEDsarelitontheoperatorinformationpanelorontheDIMM.
•Memorymirroringdoesnotaccountforthediscrepancy.
•Thememorymodulesareseatedcorrectly.
•Youhaveinstalledthecorrecttypeofmemory.
•Ifyouchangedthememory,youupdatedthememorycongurationinthe
SetupUtilityprogram.
•Allbanksofmemoryareenabled.Theservermighthaveautomatically
disabledamemorybankwhenitdetectedaproblem,oramemorybank
mighthavebeenmanuallydisabled.
2.CheckthePOSTeventlogforDIMMerrormessages:
•IfaDIMMwasdisabledbyasystems-managementinterrupt(SMI),replace
theDIMM.
•IfaDIMMwasdisabledbytheuserorbyPOST,runtheSetupUtilityprogram
andenabletheDIMM.
3.Makesurethatthereisnomemorymismatchwhentheserverisattheminimum
memoryconguration.
4.AddonepairofDIMMsatatime,makingsurethattheDIMMsineachpair
arematching.
5.ReseattheDIMMs.
6.ReplacetheDIMMsoneatatimeintheorderandrestarttheservereachtime.
MultiplerowsofDIMMsina
branchareidentiedasfailing.
1.ReseattheDIMMs;then,restarttheserver.
2.Replacethelowest-numberedDIMMswithidenticalknowngoodDIMMs;
then,restarttheserver.Repeatasnecessary.Ifthefailurescontinueafterall
identiedpairsarereplaced,contactatrainedservicetechnicianforhelp.
3.ReturntheremovedDIMMs,onepairatatime,totheiroriginalconnectors,
restartingtheserveraftereachpair,untilapairfails.ReplaceeachDIMMin
thefailedpairwithanidenticalknowngoodDIMM,restartingtheserverafter
youreinstalleachDIMM.ReplacethefailedDIMM.Repeattheseactionsuntil
youhavetestedallremovedDIMMs.
4.(Trainedservicetechnicianonly)Replacethesystemboard.
Microprocessorproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeethepartslistingintheHardwareMaintenanceManualtodeterminewhichcomponentsarecustomer
replaceableunits(CRUs)andwhichcomponentsareeldreplaceableunits(FRUs).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
96ThinkServerUserGuide
- ThinkServer 1
- UserGuide 1
- FourthEdition(March2012) 2
- Contents 3
- Safetyinformation 5
- ThinkServerUserGuide 10
- ©CopyrightLenovo2010,2012 11
- Chapter1.Generalinformation 13
- Chapter1.Generalinformation3 15
- 4ThinkServerUserGuide 16
- Chapter2.Serversetuproadmap 17
- 6ThinkServerUserGuide 18
- Whatisincludedwithyourserver 19
- Features 19
- 8ThinkServerUserGuide 20
- Softwareprograms 21
- EasyStartup 21
- EasyManage 21
- Frontview 23
- Rearview 23
- Frontcontrolpanel 24
- 14ThinkServerUserGuide 26
- Locatingservercomponents 27
- Locatingpartsonthesystemboard 28
- (pins1-2)toclearCMOS 29
- 18ThinkServerUserGuide 30
- Guidelines 31
- Basicguidelines 31
- Systemreliabilityguidelines 32
- Removingtheservercover 33
- Memorymoduleinstallationrules 35
- Installingamemorymodule 35
- 1onthenewmemory 36
- Removingamemorymodule 37
- Removingtheopticaldrive 38
- Installingtheopticaldrive 40
- 30ThinkServerUserGuide 42
- Removingtherisercardassembly 48
- 1,presstheretaininglatchto 49
- InstallingorremovingaPCIcard 50
- InstallingaPCIcard 51
- RemovingaPCIcard 52
- Removingthesystemboardbattery 53
- RemovingtheRAIDcontroller 55
- 46ThinkServerUserGuide 58
- J7BBUconnector 59
- Ports0-3 60
- Ports4-7 60
- 1Batterypackharness 62
- 2J5board-to-boardconnector 62
- 3J2connector 62
- J10BBUconnector 63
- J1board-to-boardconnector 66
- J6B1BBUconnector 66
- RemovingtheEthernetcard 68
- InstallingtheEthernetcard 69
- Removingthepowersupply 71
- Installingthepowersupply 72
- Removingthesystemfans 74
- Installingthesystemfans 75
- Removingtheheatsink 76
- Figure57.Removingtheheatsink 77
- -4Screws 77
- Thefrontofthechassis 77
- Installingtheheatsink 78
- Removingthemicroprocessor 79
- Installingthemicroprocessor 80
- Figure60.Liftingthehandle 81
- Figure61.Openingtheretainer 81
- 70ThinkServerUserGuide 82
- Completingthepartsreplacement 83
- Installingtheservercover 83
- Connectingthecables 83
- Turningontheserver 84
- Updatingtheserverconguration 84
- Turningofftheserver 84
- Connectingexternaldevices 85
- 74ThinkServerUserGuide 86
- Chapter6.Conguringtheserver 87
- IntroductionoftheBIOSitems 88
- .Conguringtheserver77 89
- 78ThinkServerUserGuide 90
- .Conguringtheserver79 91
- 80ThinkServerUserGuide 92
- .Conguringtheserver81 93
- 82ThinkServerUserGuide 94
- Usingpasswords 95
- RAIDcontrollers 96
- BeforeyouusetheEasyStartupDVD 97
- Setupandconguration 97
- ConguringRAID 98
- Connectingmini-SAScable 99
- .Conguringtheserver89 101
- SASRAIDsettings 102
- DeletingtheRAID1array 103
- Updatingthermware 104
- Chapter7.Troubleshooting 105
- Harddiskdriveproblems 106
- Intermittentproblems 106
- Generalproblems 106
- Memoryproblems 107
- Microprocessorproblems 108
- Monitorproblems 109
- Optional-deviceproblems 110
- Powerproblems 111
- Serialportproblems 112
- Softwareproblems 113
- Solvingpowerproblems 113
- Solvingundeterminedproblems 114
- Eventlogs 115
- Systemeventlog 116
- Onboarddebugdigitron 116
- Specications 117
- Informationresources 119
- Usingthedocumentation 119
- ThinkServerWebsite 119
- LenovoSupportWebsite 119
- Helpandservice 120
- Beforeyoucall 120
- Callingforservice 120
- Usingotherservices 121
- Purchasingadditionalservices 121
- 110ThinkServerUserGuide 122
- AppendixC.Notices 123
- Trademarks 124
- Importantnotes 124
- Recyclinginformation 124
- Batteryreturnprogram 125
- Particulatecontamination 127
- AppendixC.Notices117 129
- ChinaRoHS 131
- Turkishstatementofcompliance 132
- Electronicemissionnotices 132
- AppendixC.Notices121 133
- 124ThinkServerUserGuide 136
- 126ThinkServerUserGuide 138
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