Lenovo 6445 User Manual download pdf (Page 87)

Optional-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

An Lenovo optional device that

was just installed does not

work.

1. Make sure that:

v The device is designed for the server (see http://www.lenovo.com/support/).

v You followed the installation instructions that came with the device and the

device is installed correctly.

v You have not loosened any other installed devices or cables.

Attention: In a dc power environment, only trained service personnel

other than Lenovo service technicians are authorized to connect or

disconnect power to the dc power supply. See the documentation that comes

with each dc power supply.

v You updated the configuration information in the Configuration/Setup Utility

program. Whenever memory or any other device is changed, you must

update the configuration.

Reseat the device that you just installed.

3. Replace the device that you just installed.

An Lenovo optional device that

used to work does not work

now.

1. Make sure that all of the hardware and cable connections for the device are

secure.

Attention: In a dc power environment, only trained service personnel other

than Lenovo service technicians are authorized to connect or disconnect power

to the dc power supply. See the documentation that comes with each dc power

supply.

2. If the device comes with test instructions, use those instructions to test the

device.

3. Reseat the failing device.

4. Follow the instructions for device maintenance, such as keeping the heads

clean, and troubleshooting in the documentation that comes with the device.

5. Replace the failing device.

Power problems

Attention: In a dc power environment, only trained service personnel other than

Lenovo service technicians are authorized to connect or disconnect power to the dc

power supply. See the documentation that comes with each dc power supply.

Chapter 5. Solving problems 73

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Lenovo 6445 User Manual Page 87

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