Lenovo ThinkStation P300 User Manual Page 138
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- Table of contents
- TROUBLESHOOTING
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•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprogram
Ifyouexperienceaproblemwithyourcomputer,seeChapter7“Troubleshootinganddiagnostics”on
page53.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage125.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmefilesandonlinehelp.
Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
126ThinkStationP300UserGuide
- ThinkStationP300 1
- UserGuide 1
- FirstEdition(June2014) 2
- Contents 3
- Serviceandupgrades 7
- Staticelectricityprevention 7
- Powercordsandpoweradapters 8
- Plugsandoutlets 9
- Externaldevices 9
- Heatandproductventilation 9
- Operatingenvironment 10
- Lasercompliancestatement 10
- Powersupplystatement 11
- Cleaningandmaintenance 11
- Chapter1.Productoverview 13
- 2ThinkStationP300UserGuide 14
- 4ThinkStationP300UserGuide 16
- Locatingcomponents 17
- Locatingpartsonthesystemboard 18
- Locatinginternaldrives 19
- Machinetypeandmodellabel 20
- Features 20
- Chapter1.Productoverview9 21
- Chapter1.Productoverview11 23
- Specifications 24
- Lenovoprograms 24
- Chapter1.Productoverview13 25
- Chapter1.Productoverview15 27
- Chapter2.Usingyourcomputer 29
- Usingthewheelmouse 30
- Settingthecomputervolume 30
- Usingadisc 31
- Usingtheopticaldrive 31
- Handlingandstoringadisc 32
- Playingandremovingadisc 32
- Recordingadisc 33
- Frequentlyaskedquestions 35
- 24ThinkStationP300UserGuide 36
- Chapter3.Youandyourcomputer 37
- Glareandlighting 38
- Aircirculation 38
- Accessibilityinformation 38
- Chapter3.Youandyourcomputer27 39
- Chapter3.Youandyourcomputer29 41
- Chapter4.Security 43
- 32ThinkStationP300UserGuide 44
- Chapter4.Security33 45
- Attachingacablelock 46
- Usingpasswords 46
- BIOSpasswords 46
- Windowspasswords 47
- Configuringthefingerprintreader 47
- Usingandunderstandingfirewalls 47
- Protectingdataagainstviruses 47
- 36ThinkStationP300UserGuide 48
- Chapter5.Advancedconfiguration 49
- Passwordconsiderations 50
- Enablingordisablingadevice 51
- Selectingastartupdevice 52
- EnablingErPLPScompliancemode 52
- ICEperformancemode 53
- ICEthermalalert 53
- ExitingtheSetupUtilityprogram 54
- ConfiguringRAID 54
- RAIDLevel 54
- CreatingRAIDvolumes 55
- DeletingRAIDvolumes 55
- Resettingdiskstonon-RAID 55
- UpdatingorrecoveringtheBIOS 56
- Usingsystemprograms 56
- UpdatingtheBIOSfromadisc 56
- Chapter6.Preventingproblems 59
- Computer 60
- Keyboard 60
- Opticalmouse 61
- Displayscreen 61
- Movingyourcomputer 62
- .Preventingproblems51 63
- 52ThinkStationP300UserGuide 64
- Basictroubleshooting 65
- Troubleshootingprocedure 66
- Troubleshooting 66
- NoaudioinWindows 67
- DVDproblems 68
- Keysonthekeyboarddonotwork 69
- Themousedoesnotwork 69
- Monitorproblems 70
- Theimageisdiscolored 71
- Ethernetproblems 71
- HeadsetprofileorAVprofile 72
- Performanceandlockupproblems 73
- Insufficientmemory 74
- LenovoSolutionCenter 75
- 64ThinkStationP300UserGuide 76
- Chapter8.Recoveryinformation 77
- Creatingrecoverymedia 78
- Usingrecoverymedia 78
- Performingabackupoperation 78
- Performingarecoveryoperation 78
- Creatingarescuemedium 80
- Usingarescuemedium 80
- Solvingrecoveryproblems 82
- Refreshingyourcomputer 82
- 72ThinkStationP300UserGuide 84
- Installingorreplacinghardware 85
- Installingexternaloptions 85
- Removingthecomputercover 86
- InstallingorreplacingaPCIcard 90
- Figure17.RemovingaPCIcard 91
- Replacingthebattery 92
- 86ThinkStationP300UserGuide 98
- ThinkStationP300UserGuide 100
- Installingthesolid-statedrive 102
- Replacingthesolid-statedrive 104
- Replacingthesystemfan 108
- Figure46.Removingthesystemfan 109
- ,2,and3onthesystemboard 114
- 102ThinkStationP300UserGuide 114
- 1,pin2,pin3 120
- Figure63.Removingthecableclip 122
- ReplacingtheWi-Fiunits 124
- RemovingtheWi-Fiadaptercard 125
- RemovingtheWi-Ficardmodule 126
- InstallingtheWi-Fiunits 127
- 116ThinkStationP300UserGuide 128
- Attention: 129
- RemovingthefrontWi-Fiantenna 131
- InstallingtherearWi-Fiantenna 133
- RemovingtherearWi-Fiantenna 133
- Replacingthekeyboardormouse 134
- Completingthepartsreplacement 135
- Obtainingdevicedrivers 136
- Informationresources 137
- LenovoThinkVantageTools 137
- HelpandSupport 137
- SafetyandWarranty 137
- LenovoWebsite 137
- LenovoSupportWebsite 138
- Helpandservice 138
- Callingforservice 138
- Usingotherservices 139
- Purchasingadditionalservices 139
- 128ThinkStationP300UserGuide 140
- AppendixA.Systemmemoryspeed 141
- 130ThinkStationP300UserGuide 142
- Exportclassificationnotice 143
- Electronicemissionsnotices 143
- Eurasiancompliancemark 145
- Brazilregulatorynotice 145
- Mexicoregulatorynotice 145
- 134ThinkStationP300UserGuide 146
- ImportantWEEEinformation 147
- RecyclinginformationforJapan 147
- RecyclinginformationforBrazil 148
- 138ThinkStationP300UserGuide 150
- EuropeanUnionRoHS 151
- ChinaRoHS 151
- TurkishRoHS 151
- UkraineRoHS 152
- IndiaRoHS 152
- ©CopyrightLenovo2014 153
- 142ThinkStationP300UserGuide 154
- AppendixF .Notices 155
- Trademarks 156
- 146ThinkStationP300UserGuide 158
- 148ThinkStationP300UserGuide 160
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