Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page51
forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage30.
Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
•Verifythatalloptionhardwareandcableconnectionsaresecure.
•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
•IfthefailingoptionisaSCSIoption,verifythat:
–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer
isturnedon.Formoreinformation,seeyourSCSIdocumentation.
•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page51
forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage30.
Performanceandlockupproblems
Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:
•“Insufficientfreeharddiskdrivespace”onpage47
•“Excessivenumberoffragmentedfiles”onpage48
•“Insufficientmemory”onpage49
Makeaselectionfromtheabovelisttofindoutmoreaboutthecorrectiveactionsyoucantake.
Insufficientfreeharddiskdrivespace
Symptom:Insufficientfreeharddiskdrivespace
TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.
TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.
TochecktheamountoffreespaceontheWindows8operatingsystem,dothefollowing:
1.OpentheWindowsExplorerandclickComputer.
2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.
Tofreeupdiskspace,doanyofthefollowing:
•Procedure1
1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,
opentheWindowsExplorerandclickComputer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
Chapter5.Troubleshootinganddiagnostics47
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