Chapter5.Diagnostics
Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputerandreport
operating-system-controlledsettingsthatcancausehardwarefailures.Therearetwoprogramspreinstalled
onyourcomputertohelpyoudiagnosecomputerproblems:
•LenovoThinkVantageToolboxorLenovoSystemToolbox,dependingonyouroperatingsystem(used
whenyouarerunningtheWindowsoperatingsystem)
•PC-DoctorforRescueandRecovery(usedwhenyourWindowsoperatingsystemdoesnotstart)
Notes:
1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogram
from:http://www.lenovo.com/supportSee“PC-DoctorforDOS”onpage38fordetailedinformation.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,
saveandprinttheloglescreatedbythediagnosticprograms.Youwillneedthelogleswhenyou
speaktoaLenovotechnicalsupportrepresentative.
LenovoThinkVantageToolbox
Note:TheLenovoThinkVantageToolboxprogramisonlyavailableoncomputerspreinstalledwithWindows
7fromLenovo.
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusetheDiagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnoseproblems,createbootablediagnosticmedia,updatesystem
drivers,andreviewsysteminformation.
TodiagnosethecomputerproblemsbyusingtheLenovoThinkVantageToolboxprogram,clickStart®All
Programs®LenovoThinkVantageTools®SystemHealthandDiagnostics®Diagnostics.Follow
theinstructionsonthescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertothehelp
systemoftheLenovoThinkVantageToolboxprogram.
LenovoSystemToolbox
Note:TheLenovoSystemToolboxprogramisonlyavailableoncomputerspreinstalledwithWindowsVista
orWindowsXPfromLenovo.
TheLenovoSystemToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystemand
enablesyoutoviewsymptomsandsolutionsforcomputerproblems,accesstheLenovotroubleshooting
center,updatesystemdrivers,andreviewsysteminformation.
ToruntheLenovoSystemToolboxprogram,clickStart®AllPrograms®LenovoServices®Lenovo
SystemToolbox.Followtheinstructionsonthescreen.ForadditionalinformationaboutrunningtheLenovo
SystemToolboxprogram,refertothehelpsystemoftheLenovoSystemToolboxprogram.
TheLenovoSystemToolboxprogramalsohasproblemdeterminationaidsthatdeterminesoftwareand
usageproblems.
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