Contents
Chapter1.Aboutthismanual......1
Importantsafetyinformation..........1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety...............3
Voltage-selectionswitch............5
Safetyinspectionguide............5
Handlingelectrostaticdischarge-sensitive
devices..................6
Groundingrequirements............6
Safetynotices(multi-lingualtranslations).....6
Chapter3.Generalinformation....29
Specifications...............29
Formachinetypes:10AS,10AV,10DR,and
10DS................29
Formachinetypes:10AU,10AW,10BF,10BG,
10DU,and10DT............30
Lenovoprograms.............30
AccessingLenovoprogramsontheWindows
7operatingsystem...........30
AccessingLenovoprogramsontheWindows
8orWindows8.1operatingsystem....31
LenovoSupportWebsite..........32
Chapter4.Generalcheckout.....33
Problemdeterminationtips..........33
Chapter5.Troubleshootingand
diagnostics..............35
Basictroubleshooting............35
AccessingControlPanelontheWindows8or
Windows8.1operatingsystem........36
Troubleshootingprocedure..........36
Troubleshooting..............37
Audioproblems............37
CDproblems.............39
DVDproblems.............40
Intermittentproblems..........41
Harddiskdriveproblems.........41
Keyboard,mouse,orpointingdevice
problems...............42
Monitorproblems............44
Networkingproblems..........45
Optionproblems............48
Performanceandlockupproblems.....48
Printerproblems............50
Serialportproblems...........51
Softwareproblems...........51
USBproblems.............52
Diagnostics................53
LenovoSolutionCenter.........53
UEFIdiagnosticprogram.........53
Chapter6.UsingtheSetupUtility
program................55
StartingtheSetupUtilityprogram.......55
Viewingandchangingsettings........55
Usingpasswords..............55
Passwordconsiderations.........56
Power-OnPassword..........56
AdministratorPassword.........56
HardDiskPassword...........56
Setting,changing,anddeletingapassword.56
Erasinglostorforgottenpasswords(clearing
CMOS)................57
Enablingordisablingadevice........57
Selectingastartupdevice..........58
Selectingatemporarystartupdevice....58
Selectingorchangingthestartupdevice
sequence...............58
EnablingErPLPScompliancemode......58
ChangingtheBIOSsettingsbeforeinstallinganew
operatingsystem..............59
ExitingtheSetupUtilityprogram.......59
Chapter7.Symptom-to-FRUindex..61
Harddiskdrivebooterror..........61
Powersupplyproblems...........61
Beepsymptoms..............61
POSTerrorcodes.............62
Miscellaneouserrormessages........64
Undeterminedproblems...........65
Chapter8.Locations.........67
Formachinetypes:10AS,10AV,10DR,and
10DS..................67
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......67
Locatingconnectorsontherearofyour
computer...............68
LocatingmajorFRUsandCRUs......69
LookingupFRUinformation.......71
Locatingpartsonthesystemboard....72
Locatinginternaldrives.........73
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