–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickanywhereonthedesktop,andclickPersonalize.
2.ClickDisplayattheleft.
3.SelectChangedisplaysettings.Checkwhetherthescreenresolutioniscorrectlyset.
4.ClickAdvancedSettings.
5.ClicktheAdaptertab.Ensurethatthecorrectdevicedrivernameisshownintheadapterinformation
window.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconfirmation,type
thepasswordorprovideconfirmation.ChecktheDevicestatusboxandmakesurethatthedevice
isworkingcorrectly.Ifnot,clicktheTroubleshootbuttonandfollowtheinstructionsonthescreen.
7.ClicktheMonitortab.Checkwhetherthecolorqualityiscorrectlyset,andmakesurethattheother
informationalsoiscorrect.
8.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconfirmation,type
thepasswordorprovideconfirmation.ChecktheDevicestatusboxandmakesurethatthedevice
isworkingcorrectly.Ifnot,clicktheTroubleshootbuttonandfollowtheinstructionsonthescreen.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemorprogramcorrectly.Iftheyareinstalledand
configuredcorrectly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontainsmultiple
TFTs.Asmallnumberofmissing,discolored,orbrightdotsonthescreenmightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressF7andselectthedesiredmonitor.Iftheproblempersists,do
thefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Dothefollowing:
1.Right-clickanywhereonthedesktop,andclickScreenresolution.
88UserGuide
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