Chapter8.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thechapterprovidesinformationthatcanhelpyoukeepyourcomputerrunning
smoothly.
•“Generaltipsforpreventingproblems”onpage103
•“Makingsuredevicedriversarecurrent”onpage104
•“Takingcareofyourcomputer”onpage104
Generaltipsforpreventingproblems
1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.ClickStart➙Computer.
2.Emptyyourrecyclebinonaregularbasis.
3.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
4.Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforapplicationprogramduplicationoroverlappingversions.
5.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
6.Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
7.Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter5“Recoveryoverview”onpage55.
8.UpdatedevicedriversandUEFIBIOSwhenneeded.
9.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
10.Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
11.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperienced,andhowyouresolvedtheminorissues.
12.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
•Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
•Makesurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
•BootintoThinkPadSetupandloadthedefaultsettings.
•Restartthecomputerandstarttherecoveryoperation.
•Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
13.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage109toruna
diagnostictestofthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoes
notstartup,downloadthelestocreateabootableself-testmediafromthefollowingWebsite:
http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerrorcodes.Ifthetest
returnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththecodesor
messagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.
14.Ifrequired,youcanndyourcountry'sCustomerSupportCenterat:
http://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,makesurethatyou
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