Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
Theharddiskdrivedoesnotwork.
GototheStartupmenuoftheBIOS,andthenselecttheBootmenutomakesurethattheharddiskdriveis
ontheBootpriorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentry
foritonthelistandpresstheShift+1key.ThismovestheentrytotheBootpriorityorderlist.
Opticaldriveproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
YouhearanoisefromthedrivewhentheCD,DVD,orCD-RWdiscisspinning.
Ifthediscisnotcorrectlyloadedonthecenterpivotofthedrive,itmightrubagainstthedrivecoverand
makeanoise.Makesurethatthediscisloadedcorrectlyinthedrive.
Thetraydoesnotopenevenifyoupresstheejectbutton.
Whenyourcomputerisnotturnedon,pressingtheejectbuttondoesnotcausethedrivetraytoopen.Make
surethatthecomputeristurnedonandthatthedriveconnectorisrmlyconnectedtothecomputer.
Ifthetraystilldoesnotopen,makesurethatthecomputerisrunning,andinserttheendofastraightened
paperclipintotheemergencyejecthole.Thetraywillopen.
OneKeyRecoveryProprogramproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Backupcannotbemade.
Makesurethat:
•YouarenotusingaWindowsoperatingsystem.
•Thereisnotenoughspacetostorethebackupdata.Youwillneedtofreemoreharddiskdrivespaceon
yoursystempartition(Cdrive).
Failtorestoresystempartitiontofactorydefault.
Thesystempartition,suchasthepartitionsizeorthedrivecapacityofC,hasbeenmodied.
Apasswordproblem
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Iforgotmypassword.
Doanyofthefollowing:
•Ifyouforgetyouruserpassword,youmusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavethepasswordchanged.
•Ifyouforgetyourharddiskdrivepassword,aLenovoauthorizedservicercannotresetyourpasswordor
recoverdatafromtheharddiskdrive.YoumusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavetheharddiskdrivereplaced.Proofofpurchaseisrequired,andafee
willbechargedforpartsandservice.
•Ifyouforgetyoursupervisorpassword,aLenovoauthorizedservicercannotresetyourpassword.You
musttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethe
systemboardreplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
58UserGuide
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