Lenovo RS210 User Manual download pdf (Page 102)

Table 5. DSA Preboot messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service

technician.

v Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new

device drivers or to submit a request for information.

Message

number Component Test State Description Action

215-801-xxx DVD Drive

v Verify

Media

Installed

v Read/

Write Test

v Self-Test

Messages

and actions

apply to all

three tests.

Aborted Unable to

communicate

with the device

driver.

1. Make sure that the DSA code is at the latest

level. For the latest level of DSA code, go to

http://www.lenovo.com/support.

2. Run the test again.

3. Check the drive cabling at both ends for loose or

broken connections or damage to the cable.

Replace the cable if it is damaged.

4. Run the test again.

5. For additional troubleshooting information, go to

http://www.lenovo.com/support.

6. Run the test again.

7. Make sure that the system firmware is at the

latest level. The installed firmware level is

shown in the DSA event log in the

Firmware/VPD section for this component. For

more information, see “Updating the firmware”

on page 212.

8. Run the test again.

9. Replace the DVD drive.

10. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at

http://www.lenovo.com/support..

215-802-xxx DVD Drive

v Verify

Media

Installed

v Read/

Write Test

v Self-Test

Messages

and actions

apply to all

three tests.

Aborted The media tray

is open.

1. Close the media tray and wait 15 seconds.

2. Run the test again.

3. Insert a new CD/DVD into the drive and wait

for 15 seconds for the media to be recognized.

4. Run the test again.

5. Check the drive cabling at both ends for loose or

broken connections or damage to the cable.

Replace the cable if it is damaged.

6. Run the test again.

7. Make sure that the DSA code is at the latest

level. For the latest level of DSA code, go to

http://www.lenovo.com/support.

8. Run the test again.

9. For additional troubleshooting information, go to

http://www.lenovo.com/support.

10. Run the test again.

11. Replace the DVD drive.

12. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at

http://www.lenovo.com/support..

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