Lenovo RS210 User Manual download pdf (Page 58)

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have just added new software or a new optional device and the server is not working, do the

following before using the troubleshooting tables:

1. Check the system-error LED on the operator information panel to see if it is lit.

2. Remove the software or device that you just added.

3. Run the diagnostic tests to determine whether the server is running correctly.

4. Reinstall the new software or new device.

EasyStartup problems

Table 3. EasyStartup DVD

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

v See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

Trained service technician.

v Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints,

tips, and new device drivers or to submit a request for information.

Symptom Action

The EasyStartup DVD

will not start.

v Make sure the server supports the EasyStartup program and has a startable (bootable)

DVD drive.

v If the startup (boot) sequence settings have been changed, make sure the DVD drive is

first in the startup sequence.

v If more than one DVD drive is installed, make sure that only one drive is set as the

primary drive. Start the EasyStartup DVD from the primary DVD drive.

The operating-system

installation program

continuously loops.

Make more space available on the hard disk.

The EasyStartup

program will not start

the operating-system

media.

Make sure that the operating-system media is supported by the EasyStartup program.

See the EasyStartup User Guide for a list of supported operating-system versions. The

EasyStartup User Guide and compatibility notes are available through the EasyStartup

program.

50 ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Lenovo RS210 User Manual Page 58